Introduction –  

Welcome to the Silk Cosmetics website hereinafter: “The Website” (operated by Silk Cosmetics,  VAT# 024161119 from the address 15 Moreshet Israel Rishon Lezion, Israel hereinafter: “The  Website Management” and/or “The Company”). 

Any use of the site includes acceptance of these regulations, the terms and conditions contained  therein. 

The regulations can be change from time to time, and the user must keep up to date with the  regulations every time he enters the site. Browsing the website and/or using it of any kind,  Meaning an agreement to the terms of the regulations and a commitment to act according to  them. It is clarified that the regulations for any legal agreement are binding on the user for all his  use of the website. 

• Services through the website are subject to the conditions detailed in these regulations.
• The very act of ordering products on the website will constitute a declaration by the customer  that he has read, understood and agreed to the provisions of this regulation. Establishing a binding contract between the user and the website management. 

Services – 

• The site enables the services of selling products to the customer’s home and/or self-collection. 
• Products can be ordered online on the website for availability and geographic location. 
• It is possible to pay for the website services using credit cards, Bit (Israel only) subject to the  approval of the credit company or the website bank. 
• The prices of the products includes VAT subject to the tax law. 
• The website management reserves the right to terminate its services at any time. The right to use the website is for any citizen who has turned 18 years old. An order will be  possible for those who have an active bank account and/or have a valid credit/debit card and an  e-mail box whose owner’s address will be given at the time of purchase on the website. A minor  who performs actions will be considered a minor who has received the permission of his parents/ guardians to make the purchase on the site. 

Cancellations and change of service types – 

• Transaction cancellation and product return policy, in accordance with the Consumer Protection  (Transaction Cancellation) 2010 and the Consumer Protection Law 1981. 
• A service for a customer can be canceled at any time, provided that the customer informs the  website management about the cancellation or change before order dispatch. 
• It is not possible to receive a refund for products that have been delivered and 14 days have  passed since the purchase. 
• The website will be entitled to cancel the supply to the customer with at least two hours notice.  In such a case, the user will not have any claim against the site. 
• Notice of cancellation or termination by the company will be given to the user, and the company  will refrain from charging the user’s credit card or refund any amount of money for products to the  extent paid. 
• Returning a product will be done within 14 days from the date of delivery in its original  packaging and unconditionally it will be used in any way. 
• Return shipping costs will be borne by customers. 
• The credit will be made to the customer after receiving the product in good condition and  unused at the company’s offices, minus the shipping fees. 

Availability and regional location – 

• Product availability is subject to a date that is determined with the website management and  detailed at the time of making a transaction. 

Shipping policy – 

• Most of the products on the site are ready, within 3 business days. 
• You can choose the type of delivery: self-collection from the business or home delivery.
• Shipping costs are as they appear on the peace page. 

Warranty and service – 

• Services will be provided in accordance with the service packages that will be offered by the  website management upon the start of the service.
• The website management is responsible for physical or financial damages or any other  assistance caused or damages for assistance in the services. 
• Delivery management assumes all responsibility for the sites written on the site or what their use  is and their consequences. 

Information security and privacy – 

• The management of the sites, as well as sister companies and additional sub-factors acting on  behalf of the company’s management to the same standards, can use the information that  appears in the form in order to bring you the requested information and services. This personal  information will not be disclosed and will not be used further for marketing purposes without  permission and will not be transferred to a third party without express permission from the  customer. 
• Service content and disclosure of personal service information without authorization to another  person or any written authorization from the customer. The site administration is committed to  your privacy and this privacy is our top priority. 
• The company undertakes not to make use of the information provided to it by the buyers except  in order to enable the purchase on the sales site and in accordance with any law.
• Use by clicking the “Send” button I confirm with my signature the form and the conditions. 
• The site is secured through the use of advanced security measures whose purpose is proper  use and safe browsing of the site as well as to protect the private users. All users of the website  and its services undertake that they will not do any activity to disrupt the activity of the website,  steal information about users and hack the website’s security mechanisms. 
• In the event of misuse, the website management will act against any activity in any legal way at  its disposal, including blocking the user from accessing the website and taking legal proceedings  against the user if he acts accordingly. 

Intellectual Property – 

• All the intellectual property rights on this website, the rights of copyright holders, distribution,  trade secrets, trademarks and all intellectual property of any kind, both regarding the design and  page of the website, regarding the products that appear on it, are the exclusive property of the  management. 
• Do not copy, reproduce, distribute, publish or use in any other way other information from the  site and/or the site, unless prior written consent has been given on behalf of the site management. 

Law and Jurisdiction – 

• The interpretation and enforcement of these regulations and/or any action or conflict arising  from it shall be governed by Israeli law only and the competent court in Rishon Lezion Israel shall  have exclusive jurisdiction. 

contact – 

For any question or inquiry, you can contact the website management at +972-53-5310530 Between 09:00am-05:00pm 

or email info@silk-cosmetics.com