מדיניות פרטיות

Privacy Policy – Silk Cosmetics

Last Updated: August 2025

Welcome to the website of Silk Cosmetics (hereinafter: “the Website”, “the Company”).
We respect the privacy of users on the Website and act in accordance with privacy protection laws and the applicable law in Israel, including Amendment 13 to the Protection of Privacy Law, 1981.

This document is intended to clarify what data we collect, how we use it, to whom we disclose it, and what rights you have.

1. Data Controller Information

Business Name: Silk Cosmetics
Business ID: 024161119
Address: Moreshet Israel 15, Rishon LeZion
Contact Email: info@silk-cosmetic.com
The personal information collected on the Website is stored in a registered database in accordance with legal requirements.

2. Information Collection

While using the Website, we may collect various types of information:

Information provided by you during purchase/registration: Full name, phone number, email, address, payment details, shipping address.
Technical information: IP address, browser type, operating system, approximate geographic location, browsing data.
Purchase and preference information: Viewed products, purchased products, feedback, and customer service interactions.

3. Purposes of Information Use

We use the information for the following purposes:

Processing orders and payments, providing products and services.
Providing customer service and support.
Improving the user experience and personalizing content.
Sending updates, marketing offers, and promotions – subject to your explicit consent.
Compliance with legal obligations, fraud prevention, and maintaining data security.

4. Sharing Information with Third Parties

We do not share personal information with third parties, except in the following cases:

To provide the service (e.g., shipping companies, payment processors).
For cloud services, analytics, and mailing services (e.g., Google, Facebook, Mailchimp) – information may be stored on servers outside of Israel.
When required by law, court order, or a request from an authorized authority.
In the event of a legal dispute or legal proceeding.
In the event of a business merger or sale.
In all cases, we ensure that third parties are obligated to maintain the confidentiality of the information.

5. Cookies and Tracking Tools

The Website uses cookies and analytics tools (such as Google Analytics, Meta Pixel) for the following purposes:

Collecting browsing data and statistics.
Personalizing the user experience.
Targeted advertising and marketing on social networks.

Upon entering the Website, a banner will appear allowing you to consent to the use of cookies or adjust your preferences.
You can also change your browser settings to block cookies – however, some functions of the Website may not work properly.

6. Data Security

We implement reasonable and advanced security measures, including SSL encryption, to protect your personal information.
However, we cannot guarantee absolute protection against unauthorized access and do not make such a commitment.

7. User Rights

In accordance with Israeli privacy laws, you have the following rights:

Access – Right to receive a copy of the information held about you.
Correction – Right to request correction of incorrect details.
Deletion – Right to request deletion of your data (subject to legal requirements).
Withdrawal of marketing consent – You may opt out of receiving marketing emails at any time by clicking the “unsubscribe” link in any message or contacting us by email.

Requests should be sent to: info@silk-cosmetic.com

8. Changes to the Policy

The Company reserves the right to update this Policy from time to time.
The date of the last update will appear at the top of the page.
Use of the Website after an update will be considered as acceptance of the updated Policy.

9. Contact Us

For questions or requests regarding the Privacy Policy, please contact us:
info@silk-cosmetic.com
03-6777775